Contact & purchase support

Kinetivy Learning is operated by Anustup Mukherjee under the Kinetivy brand.

How to reach us

Email hello@kinetivy.com for book, payment, access, privacy or licensing questions. We aim to acknowledge purchase-support enquiries within two business days.

For an existing purchase

Include the product name, payment reference and a brief description of the issue. Please do not send card details, bank credentials, passwords, OTPs or identity documents.

Review our refund policy and digital delivery policy for the available remedies.